Terms and Conditions
These Terms & Conditions apply to all purchases made through the website of Cozy Claire’s, accessible via www.cozyclaires.com.
By placing an order on our website, you agree to these terms.
1. Applicability
These Terms & Conditions apply to all offers, orders, and agreements concluded through our website.
By accessing or using our website and placing an order, you confirm that you have read, understood, and agreed to these terms.
2. Product Information
We make every effort to display our products as accurately as possible, including descriptions, images, and pricing.
However:
- Minor variations may occur due to screen settings or production differences
- Errors such as typographical mistakes or inaccuracies may occur
We reserve the right to correct any errors and update information at any time without prior notice.
3. Orders and Payment
- Orders are processed only after full payment has been received
- Available payment methods may vary depending on your location
- It is the customer’s responsibility to ensure that the selected payment method is valid and available in their region
We reserve the right to cancel or refuse any order in case of suspected fraud or incorrect information.
4. Processing and Delivery
- Processing time: 1–3 business days
- Shipping time: typically 5–12 business days depending on destination
Important:
- Orders are shipped directly from our international fulfillment partners
- Delivery times are estimates and not guaranteed
- Delays may occur due to customs, logistics, or external factors beyond our control
We are not responsible for delays caused by carriers, customs clearance, or incorrect customer information.
5. Returns and Cancellations
Please refer to our Return Policy for detailed information regarding returns, refunds, and eligibility.
Order cancellation:
- Orders can only be canceled within 24 hours after placement
- After this period, orders are already in processing and cannot be canceled
6. Liability
To the fullest extent permitted by law:
- We are not liable for loss or damage once a shipment is marked as delivered according to tracking information
- Customers are responsible for providing accurate shipping details
- We are not responsible for failed deliveries due to incorrect or incomplete address information
In all cases, our liability is limited to the amount paid for the product.
7. Intellectual Property
All content on this website, including but not limited to:
- Text
- Images
- Logos
- Designs
is the property of Cozy Claire’s and may not be copied, reproduced, or used without prior written permission.
8. Complaints Procedure
If you have a complaint, please contact us at:
We aim to respond within 5 business days and work towards a fair resolution.
9. Governing Law
These Terms & Conditions are governed by the laws applicable in the country where the business is registered.
Any disputes shall be handled in accordance with applicable legal procedures in that jurisdiction.