Privacy Policy

This Privacy Policy applies to the services of Cozy Claire’s, accessible via www.cozyclaires.com. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

When you interact with our website or place an order, we may collect the following personal data:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • IP address and device information
  • Website usage data and browsing behavior

We only collect information that is necessary to provide our services effectively.

2. How We Use Your Information

Your personal data is used for the following purposes:

  • Processing and delivering your orders
  • Providing customer service and support
  • Sending order updates and important information
  • Improving our website, services, and user experience
  • Preventing fraud and ensuring secure transactions

We do not use your personal data for purposes beyond those listed above without your consent.

3. Sharing of Information

We only share your data with third parties when necessary to operate our business. This includes:

  • Payment service providers (to securely process transactions)
  • Shipping and logistics partners (to deliver your order)
  • Technical service providers (website hosting, analytics tools)

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

We do not sell or rent your personal data to third parties.

4. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, and regulatory obligations
  • Resolve disputes and enforce our agreements

After this period, your data will be securely deleted or anonymized.

5. Cookies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality
  • Analyze traffic and user behavior
  • Improve marketing performance and personalization

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Your Rights

Depending on your location, you have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Object to or restrict data processing
  • Request data portability

To exercise any of these rights, please contact us at the email below. We will respond within a reasonable timeframe.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

While no system is completely secure, we continuously improve our safeguards to protect your information.

8. International Data Transfers

As an online store, we may work with international partners. This means your data may be processed outside your country of residence. In such cases, we ensure appropriate safeguards are in place to protect your data.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page. We recommend reviewing this page periodically to stay informed.

10. Contact Information

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Cozy Claire’s
Website: www.cozyclaires.com
Email: info@cozyclaires.com