Payment Policy

At Cozy Claire’s, we offer secure and convenient payment methods to ensure a smooth checkout experience.

1. Accepted Payment Methods

We currently accept the following payment options:

  • Credit Card (Visa, Mastercard, American Express)
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments must be completed at checkout before an order is processed.

2. Payment Security

All transactions are processed through secure and encrypted connections using SSL (Secure Socket Layer) technology.

  • Your payment details are handled by certified and trusted payment providers
  • Cozy Claire’s does not store or have access to your full payment information

This ensures that your payment is safe and protected at all times.

3. Payment Processing

  • Orders are processed only after successful payment authorization
  • If a payment is declined or fails, the order will not be completed
  • Cozy Claire’s reserves the right to cancel or refuse any order in case of suspected fraud or unauthorized activity

4. Pricing & Currency

  • All prices are displayed in the applicable currency based on your location
  • Prices may change without prior notice
  • Any additional charges, such as currency conversion or transaction fees, are the responsibility of the customer

5. Refunds

If you are eligible for a refund (for example, after an approved return):

  • Refunds will be issued to the original payment method used at checkout
  • Processing time is up to 14 business days after the returned item has been received and inspected
  • Original shipping costs and transaction fees are non-refundable

Please note that it may take additional time for your bank or payment provider to process the refund.

6. Chargebacks & Disputes

  • Customers are encouraged to contact us first at info@cozyclaires.com before initiating a dispute
  • Unauthorized or unjustified chargebacks may be contested with the payment provider
  • We reserve the right to take appropriate action against fraudulent or abusive behavior

7. Contact Information

For any questions regarding payments, please contact us:

Cozy Claire’s
Website: www.cozyclaires.com
Email: info@cozyclaires.com